Question 1

What is a virtual business address?

Accepted Answer

A real street address your business uses for mail and correspondence without you being physically there. Ribbon Business receives your mail, notifies you, and scans, forwards, stores, or shreds it on your instruction — all managed online.

Question 2

Can I get a virtual address in Canada if I am not in Ontario?

Accepted Answer

Yes. You manage everything online from anywhere in Canada. Your mail arrives at our Toronto address, and forwarding is available to any Canadian address for $10 plus shipping per bundle.

Question 3

Where is Ribbon Business's current address?

Accepted Answer

350 Bay St., Toronto, ON, Canada M5H 2S6 — a commercial address in downtown Toronto. This is currently our only physical location; the service itself works Canada-wide.

Question 4

Can I use it on my website and invoices?

Accepted Answer

Yes, in most cases. It works as your public business mailing address on websites, invoices, and vendor forms. Some organizations have their own address rules, so acceptance always depends on the third party.

Question 5

Can I use it for developer accounts like Google Play, Apple, or Steam?

Accepted Answer

Yes, in most cases. Developer programs ask for a business mailing address, and a real commercial street address like ours works where a P.O. box is often rejected. Google Play also displays a developer address publicly, so using ours keeps your home address off your store listing. Any mail these platforms send arrives in your virtual mailbox. As with any third party, final acceptance depends on their current policies.

Question 6

Can I use it as my corporation's registered office?

Accepted Answer

Yes. Your virtual address doubles as your registered office at no extra cost — for Ontario corporations and for federal corporations that set their registered office in Ontario.

Question 7

Is this a P.O. box?

Accepted Answer

No. It is a real commercial street address in downtown Toronto, which presents more professionally and is more widely accepted than a P.O. box.

Question 8

Do you scan mail?

Accepted Answer

Yes. Eligible letters and documents are scanned into your online mailroom, and scans of legal and government correspondence are free.

Question 9

Do you forward mail outside Canada?

Accepted Answer

Forwarding within Canada is $10 plus shipping per bundle. International forwarding depends on the destination and carrier rates — contact support and we will confirm options and costs for your country.

Question 10

Do you accept packages?

Accepted Answer

Not currently. The service is designed for letters and documents, including legal and government correspondence, not parcels.

Question 11

Can I use this for Google Business Profile?

Accepted Answer

Generally, no. Google's guidelines do not allow virtual offices or mailbox addresses for Business Profiles unless the location is staffed during stated business hours. Use the address on your website, invoices, and correspondence instead.

Question 12

Can I use it as my centre of business operations for tax purposes?

Accepted Answer

No. Your centre of business operations is where you actually carry on your work — for many of our customers, that's a home office. The CRA expects that real location on tax registrations and filings. Your Ribbon Business address handles your mail and serves as your registered office; it does not change where your business operates for tax purposes.

	Ribbon Business virtual address	Your home address	P.O. box	Coworking
Real street address	YesCommercial downtown Toronto	YesBut it is your home	NoBox number only	Yes
Mail handled for you	YesWe scan, forward, or shred	NoYou do	NoYou empty it yourself	SometimesVaries by provider
Read mail online	YesScanned into your mailroom	No	No	SometimesSometimes, at extra cost
Registered office use	YesIncluded	YesPublished on the public registry	NoGenerally not accepted	SometimesSometimes, at extra cost
Packages	NoNot currently	Yes	Yes	SometimesVaries by provider
In-person pickup	NoNot supported	YesYou are already there	YesAt the post office	YesDuring business hours
Typical cost	$45 per month	Free — at the cost of privacy	Varies by size and location	$150–$400+ per month

A Virtual Business Address for Canadian Founders. Keep Your Home Address Private.

Your Physical Mail in a Virtual Mailbox

Trusted by entrepreneurs across Canada

How it works

Sign up with Ribbon Business

Complete online KYC for a director or officer

Start using your new address

We scan, forward, or shred your mail

Included Features

Professional address

Virtual mailbox

You are in control

Storage

Enhanced privacy

How a virtual address compares

Virtual Business Address

FAQ

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